Welcome to Megalux Store, your premier destination for high-quality products and exceptional service. We are committed to providing you with a seamless shopping experience, and part of that commitment involves ensuring a transparent and reliable worldwide delivery and refund process. Please take a moment to review our policies below:

Delivery Timeframe

At Megalux Store, we understand that you’re eager to receive your order. We offer free worldwide shipping and following is the time frame for this purpose…

  • 2 to 4 days After Order Placing( for making your package ready for shipping)
  • 8 to 10 Days Delivery time (working days)

Normally, delivery time is between 10 to 14 days from the date of purchase. We strive to get your products to you as soon as possible while maintaining the highest standards of quality and care.

Shipping Companies For Megalux store

We exclusively partner with trusted and reputable shipping companies like DHL , USPS, UPS, Royal Mail and FedEx to deliver your orders. These industry-leading carriers ensure the safe and timely delivery of your products to your doorstep.

Tracking Your Shipment

When your package is shipped, we will provide you with a video confirmation and a tracking number. It means you can follow your order’s journey every step of the way, giving you peace of mind and real-time information on its status.

Damage and Replacements

We take every precaution to confirm your order reaches you in perfect condition, we understand that unexpected circumstances can sometimes lead to damaged items. In such cases, don’t worry. Megalux Store has you covered.

  • If you receive a damaged product then contact our customer support, WhatsApp number or email with proof of damage ( pics or videos of damage item) within 7 days).
  • We will swiftly arrange for a replacement to be sent to you within next 15 working days. Your satisfaction is our priority, and we are dedicated to resolving any issues promptly.

Refund Policy

In addition to our commitment to replacing damaged items, we also have a comprehensive refund policy.

  • If, for any reason, you are not satisfied with your purchase or quality, don’t hesitate to get in touch with us within 10 days for refund. And send items back on written address with shipping cost.
  • Contact our customer support, WhatsApp number or email to apply for refund. After this you will receive your refund in next 15 days.
  • We will guide you through the return process and initiate a refund as soon as we receive the returned item in its original condition.
  • And there will be only shipping cost for this you just need to ship the bag at email mentioned origin.

At Megalux Store, we value your trust and strive to provide you with the best products and services. If you have any further questions about our delivery and refund policy or any other inquiries, please do not hesitate to reach out to our friendly customer support team.

Thank you for choosing Megalux Store for your shopping needs. We look forward to serving you with excellence.